Straight talk. No drama. We want you happy in your tee.
That's the only rule. If it hasn't been worn or washed, we'll sort you out.
Return shipping is at your cost. We recommend a tracked service — we can't be responsible for lost returns.
Wrong size? Send it back unworn and we'll swap it for the right one — subject to stock availability.
Standard returns get a store credit note. Exceptional cases — money back. We're reasonable people.
Before you send anything, drop us a line at [email protected] with your order number and what you'd like to do — swap size or return. We'll confirm and give you the return address.
Fold it neatly, pop it in a bag or box, include a note with your order number inside. Post it back at your cost — tracked is recommended. We're in Berlin, so factor in shipping time.
Once we receive and check the item we'll either dispatch your new size or issue your store credit note. You'll get a confirmation email. Turnaround is usually same day.
Our standard policy is store credit — a credit note valid for 12 months that you can use on any order. We think that's fair.
In exceptional circumstances — wrong item sent, manufacturing fault, or something genuinely out of order on our end — we'll issue a full money back refund to your original payment method within 5–7 business days.
If you're unsure which applies to you, just email us. We're not trying to be difficult.
That's entirely on us. Email [email protected] with a photo of the fault and your order number. We'll send a replacement straight away — no need to return the faulty item. We stand behind every tee we print, full stop.
Questions? Contact us or check the FAQ. We're real people and we'll sort it out.